Post Completion Team Leader
Sheffield
We have some exciting news to announce! Due to a rapid period of exponential growth, we are now able to add to our fantastic legal team! Are you looking to join an employer that is forward-thinking, innovative and that can offer you endless opportunities for you to progress and develop? We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, which means that we have decades of experience in our respective fields. We have a specialist and dedicated Conveyancing business that forms part of the PM Law Group. Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it. As our newly appointed Post Completion Team Leader, you will be responsible for managing and motivating the post completion team, ensuring that they meet departmental KPI’s and SLA. Further, the role includes complex post completion applications as well as system development, workflow and process improvement.
Being at the forefront of cutting-edge technology, we are a modern business that can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.
Role Responsibilities
- Ensure all departmental KPI’s and SLA’s are achieved with the support of your line manager.
- Effectively manage and motivate the Post Completion Team holding regular 121’s, training, coaching and team meetings.
- Audit and Monitor your team and your individual staff’s performance on a daily basis and provide appropriate feedback.
- To provide the highest level of customer service to clients and stakeholders at all times.
- To deal with the more complex matters of registrations and SDLTs, such as Leasehold and Shared Ownership transactions.
- To resolve complex requisitions on the title, such as restrictions.
- Liaising with HM Land Registry’s account manager to increase efficiencies both at the company and within HM Land Registry practices with the aim to continuously reduce requisition rates.
What we need from you
- Highly organised and thorough with a strong eye for detail and the ability to assess, plan and prioritise work and take decisions for self and team.
- Able to comfortably communicate targets and deadlines and prioritise work loads
- Strong leadership skills
- Excellent verbal communication
- Willingness to adhere to and surpass set targets
- Demonstrates self-motivation and a desire to learn and progress and inspire this in others.
- Able to comply and ensure compliance with agreed process, best practice and regulatory requirements.
- Able to work flexibly as needed to hit set targets and deadlines.
- Able to work as part of a team as well as on own initiative.
- Ability to work to tight deadlines under pressure.
- Professional, but approachable manner (to all).
- Minimum 3 years experience (but all levels considered including more senior) in conveyancing/ property sector
What we offer you
Our Sheffield Head Office, PM House, has been designed to be a high-quality and pleasant working environment. In addition to a competitive salary and benefits package we offer:
Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break – Hybrid working policy in place which is subject to hiring manager approval
- Industry-leading training
- Competitive starting salary DOE
- Non-Contractual Bonus
- Access to on-demand CPD
- Generous Annual Leave entitlement – 25 days per year + Bank Holidays
- Opportunities for you to progress and develop further
- Healthcare cash plan
- Pension Scheme
- Lucrative ‘Refer a friend scheme’
- Free Parking
- Free Costco Card
- Free Fruit Daily
- On-site subsidised canteen with relaxation area
- Employee Assistance Programme
- Death in service benefit
- Annual Summer and Christmas Parties
- Award Events
- Additional Annual Leave entitlement for long service
At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
If this role isn’t for you, check out all of our current vacancies online today through our group website: Careers – PM Law Group (thepmlawgroup.co.uk)
We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you don’t see a role that complements your experience, you can always submit a speculative CV!
The PM Law Group are an equal opportunities employer.
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