Conveyancing Legal Assistant
Huddersfield
We are expanding and we want you to join us! Are you looking to join an employer that is forward-thinking, innovative and that can offer you endless opportunities for you to progress and develop? Gaddes Noble Law is a specialist and dedicated Conveyancing business that forms part of the PM Law Group. The PM Law Group operate on a national basis offering an array of legal services. Our roots were established over 30 years ago. This means that we have decades of experience in our respective fields. Join our prestigious law firm where excellence meets opportunity. We pride ourselves on delivering unparalleled legal services with a focus on integrity, innovation, and client satisfaction. With a team of seasoned professionals and a commitment to fostering a supportive and inclusive workplace culture, we strive to empower our employees to reach their full potential. Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch. Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it. As our new Conveyancing Legal Assistant, you will provide general administration assistance to Property Lawyers within the conveyancing team, delivering the highest level of customer service to clients at all times.
Role Responsibilities
- Communicating with clients over the telephone, providing the highest level of customer service to clients at all times
- Setting up client files within case management
- Producing initial client documentation, i.e Authority to Act, Questionnaires, Protocol Documentation etc and checking such documents upon their return and requesting further documentation referred to in the same
- Carrying out Solicitor and Client Due diligence
- Requesting Documentation fundamental to the transaction.
- Ensuring documents are returned by clients and work providers, chasing them if required and progressing Transactions
- Logging correspondence to the correct files/matters
- Entering data into the correct fields in the case management system from correspondence received
- Logging and completing tasks on the case management system
- Performing general administration tasks, including answering telephones
- To update all panel members/stakeholders within the business and within the referral businesses with whom we deal.
- Dealing with Lenders on both sale and purchase matters such as requesting redemption statements
- To meet all key SLAs and KPIs within the department/referrers’ requirements.
- To be a role model for those around you in file management, actions and behaviour
- To ensure individual compliance with all PMPL policies and procedures at all times
- To attend and contribute in team meetings
- To report directly to the Office Manager.
What we need from you
- Can work to deadlines.
- Has a real attention to detail with a keen eye.
- Is computer literate.
- Has the ability to prioritise workloads.
- Demonstrates the willingness to adhere to and surpass set targets.
- Can work on own initiative and as part of a team.
- Has an excellent telephone manner, client care and enthusiasm.
- Must be able to communicate well both orally and in writing.
- Experience working in an admin role.
- Experience working in a client care environment
- Understanding of e-mail systems, portals and other IT as appropriate.
- Good standard of spoken and written English is required.
- Competent use of MS Office is required.
- Use of Case Management System.
What we offer you
Our offices have been designed to be high-quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:
- Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
- Industry-leading training.
- Competitive starting salary DOE.
- Access to on-demand CPD.
- Additional Annual Leave entitlement for long service.
- Opportunities for you to progress and develop further in line with our expansion strategy.
- Pension Scheme.
- Lucrative ‘Refer a friend scheme’.
- Free Costco Card.
- Employee Assistance Programme.
- Death in service benefit.
- Annual Summer and Christmas Parties.
- Award Events.
At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
If this role isn’t for you, check out all of our current vacancies online today through our group website: Careers – PM Law Group (thepmlawgroup.co.uk)
We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you don’t see a role that complements your experience, you can always submit a speculative CV!
The PM Law Group are an equal opportunities employer.
Apply for this role
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