Conveyancing Legal Assistant
Sheffield
We are expanding and we want you to join us! Are you looking to join an employer that is forward thinking, innovative and that can offer you endless opportunities for you to progress and develop? We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, this means that we have decades of experience in our respective fields. We have a specialist and dedicated Conveyancing business that forms part of the PM Law Group. Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever important human touch. Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it. As our newly appointed Conveyancing Legal Assistant you will provide general administration assistance as part of the client facing conveyancing team always delivering the highest level of customer service to clients. The role will be based in our Conveyancing Department, however, there may be a requirement to work in other areas of the business as the need arises. This role will be based in Sheffield reporting to the Senior Manager – Admin & Concierge Teams and in due course any Team Leader which may be in place.
Role Responsibilities
Day to day you’ll:
- Communicating with clients over the telephone, by email and in face-to-face meetings as part of the Client Facing Legal Assistant Team always providing the highest level of customer service to clients
- To communicate with and provide updates to other solicitors, estate agents and other professional organisations
- Carrying out Solicitor and Client Due diligence
- Requesting Documentation fundamental to the transaction
- Ensuring documents are returned by client’s and work providers, chasing them if required and progressing Transactions
- Logging correspondence to the correct files / matters
- Entering data into the correct fields in the case management system from correspondence received
- Logging and completing tasks on the case management system
- Performing general administration tasks
- Manage priorities effectively whilst demonstrating flexibility, often balancing conflicting demands
- To update all panel members / stakeholders within the business and within the referral businesses with whom we deal. Ensuring portals are kept up to date
- Drafting sale contracts and re-mortgage documentation as required
- Checking the title on a sale
- Drafting replies to enquiries on sale files
- Dealing with Lenders on both sale and purchase matters such as requesting redemption statements
- Drafting completion statements and bills
- Preparation of files for completion to include, final searches, requests for mortgage advances and liaison with Clients as to receipt of balance funds
- Obtaining authority to exchange and complete
- Requesting source of funds information
- To meet all key SLAs and KPIs within the department/referrers’ requirements
- To be a role model for those around you in both file management, actions, and behaviour
- To always ensure individual compliance with all PMPL policies and procedures.
- To attend and contribute to team meetings
- To report directly to the Conveyancing Team Managers on all above aspects
What we need from you
We require a person who:
- Can work to deadlines
- Has a real attention to detail with a keen eye
- Is computer literate
- Has the ability to prioritise work loads
- Demonstrates the willingness to adhere to and surpass set targets
- Can work on own initiative and as part of a team
- Has an excellent telephone manner, client care and enthusiasm
- Must be able to communicate well both orally and in writing
- Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role
- Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment
- Minimum 1 years’ experience (but all levels considered including more senior) of working in a Conveyancing
- Understanding of e-mail systems, portals and other IT as appropriate.
- Good standard of spoken and written English required.
- Competent use of MS Office required.
- Use of Case Management System
What we offer you
Our Sheffield Head Office, PM House, has been designed to be a high quality and pleasant working environment. In addition to a competitive salary and benefits package we offer:
- Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break
- Competitive Starting Salary – £22,500pa
- Non-Contractual Bonus giving you the potential to earn up to an additional £250 per month
- Generous Annual Leave entitlement – 25 days per year + Bank Holidays
- Additional Annual Leave entitlement for long service
- Industry leading training
- Opportunities for you to progress and develop further
- Healthcare cash plan
- Pension Scheme
- Lucrative ‘Refer a friend scheme’
- Free Parking
- Free Costco Card
- Free Fruit Daily
- On-site subsidised canteen with relaxation area
- Employee Assistance Programme
- Death in service benefit
- Annual Summer and Christmas Parties
- Award Events
If you have the experience that we require, apply now!
If this role isn’t for you, check out all our current vacancies online today through our group website: Careers – PM Law Group (thepmlawgroup.co.uk)!
We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you do not see a role that complements your experience, you can always submit a speculative CV!
The PM Law Group are an equal opportunities employer.
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