Carol Ann Coates
BA Hons, CIPD
Human Resources Manager
Profile
Carol Ann manages the Group’s Human Resources function, alongside a team of three, working across the Group working with all stakeholders in the business. This can mean anything from the Onboarding function right through to employees leaving the business and beyond.
Experience
Carol Ann qualified in 1993 with a Diploma in Human Resources from Leeds University and has worked in HR ever since. Prior to this, she also received a degree in History from the University of Birmingham. Carol Ann has had HR roles at Sainsbury’s, a foundry, and was also part of the team opened the Royal Armouries in Leeds. In addition, she’s worked at GNER designing train driver’s job descriptions and also at Hammonds Direct.
Carol Ann manages the Group’s Human Resources function, alongside a team of three, working across the Group working with all stakeholders in the business. This can mean anything from the Onboarding function right through to employees leaving the business and beyond.
Carol Ann qualified in 1993 with a Diploma in Human Resources from Leeds University and has worked in HR ever since. Prior to this, she also received a degree in History from the University of Birmingham. Carol Ann has had HR roles at Sainsbury’s, a foundry, and was also part of the team opened the Royal Armouries in Leeds. In addition, she’s worked at GNER designing train driver’s job descriptions and also at Hammonds Direct.
More about Carol Ann
Carol Ann joined the Group in October 2003 looking for the opportunity to enhance the profile of a HR team in a well established company. Back then, the office was in Sheffield city centre and the focus of work was very different to what is it now.
Carol Ann loves the variety that her role brings – no two days are ever the same. Not only that, but she also gets a lot of fulfillment from using her personal skills to achieve the targets that the company sets. Carol Ann understands the importance of a HR department being approachable yet honest, something that she succeeds in doing at the PM Group.
Outside of work, Carol Ann is often busy driving her two boys to various activities. When she gets some spare time, she’s a big fan of catching up with friends over brunch.