Post Completion Assistant

Post Completion Assistant

Sheffield

We are a rapidly expanding legal practice seeking a highly organised and detail-oriented Post Completion Assistant to join our dynamic conveyancing department.

We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, this means that we have decades of experience in our respective fields.

Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.

Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.

As our newly appointed Post Completion Assistant, you will assist the post completion team with administrative tasks and deal with the post completion, registration and archiving of residential property matters. Ensuring departmental KPIs and SLAs are achieved.

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Role Responsibilities

  • Act as a dedicated point of contact for clients and external parties regarding post completion matters, demonstrating strong communication skills and providing exceptional customer service
  • Ensuring the lenders are kept up to date should registrations be delayed
  • To send completed registrations to the lender/client
  • Keep an accurate and orderly system in place for dealing with all post completion matters
  • Closing files once all work is complete
  • To ensure there are no client balances on any files before they are archived
  • To deal with any other balances on account whether credit or debit and allocate/bill appropriately
  • To work within the closure and archiving policies
  • You may be required to perform any other duties and to work in any other areas as requested by the Company, if necessary, which may include other offices and those of clients

What we need from you

  • Experience working in a residential conveyancing department (especially in post completions) would be advantageous but is not essential
  • Legal knowledge of Conveyancing/ Land Law is beneficial but not essential
  • Ability to work using own initiative and manage own caseload effectively
  • Proven administrative and organisational skills
  • Ability to work in a fast-paced environment
  • Excellent telephone and e-mail manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients
  • Proficient use of MS office and MS Outlook required
  • Prior experience of Proclaim Case Management Software would be advantageous

What we offer you

Our Sheffield Head Office, PM House, has been designed to be a high quality and pleasant working environment. In addition to a competitive salary and benefits package we offer:

  • Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break
  • Competitive Starting Salary – DOE
  • Generous Annual Leave entitlement – 25 days per year + Bank Holidays
  • Additional Annual Leave entitlement for long service
  • Industry leading training
  • Opportunities for you to progress and develop further
  • Healthcare cash plan
  • Pension Scheme
  • Lucrative ‘Refer a friend scheme’
  • Free Parking
  • Free Costco Card
  • Free Fruit Daily
  • On-site subsidised canteen with relaxation area
  • Employee Assistance Programme
  • Death in service benefit
  • Annual Summer and Christmas Parties
  • Award Events

If this role isn’t for you, check out all our current vacancies online today through our group website: Careers – PM Law Group (thepmlawgroup.co.uk)!

We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you do not see a role that complements your experience, you can always submit a speculative CV!

The PM Law Group are an equal opportunities employer.

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