Conveyancing Legal Assistant

Conveyancing Legal Assistant

Carlisle and Penrith

Are you looking for an employer that can offer you opportunities to train, develop and progress within the legal industry?

We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, this means that we have decades of experience in our respective fields.

Join our prestigious law firm where excellence meets opportunity. At the PM Law Group, we pride ourselves on delivering unparalleled legal services with a focus on integrity, innovation, and client satisfaction. With a team of seasoned professionals and a commitment to fostering a supportive and inclusive workplace culture, we strive to empower our employees to reach their full potential.

We have a specialist and dedicated firm that forms part of the PM Law Group who specialise in Conveyancing, Wills, Trusts and Probate, General Civil Litigation and Personal Injury but have expanded to offer commercial services, family law, and motor finance claims.

Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.

Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.

As our new Conveyancing Legal Assistant, you will report to our Conveyancing Manager on a day to day basis.


Role Responsibilities

  • Managing your own workload in accordance with agreed targets. To ensure work undertaken is conducted in a manner that meets the client, business and regulatory requirements
  • Take calls and handle correspondence to resolve queries from clients and brokers relating to claims, processes and policy terms.
  • Consider and where appropriate settle clams and fees covered by the underlying insurance policies
  • Build relationships, trust and respect with clients and customers
  • Take notification of all new claims, consider and identify any applicable cover that may be relevant
  • Source and review evidence that may be relevant to the claim,
  • Assess Prospects of Success and negotiate with third parties
  • Manage and drive the clients claim forwards taking in to account both the client’s and the business’s needs, keeping all relevant stakeholders informed of any and all developments at all times
  • Handle claims on behalf of underwriters in relation to all lines of Lexelle business from inception to settlement
  • Develop a deep understanding of cover available under all policies and relevant claims processes for motor and non-motor insurance
  • Maintain a good understanding of regulatory requirements and civil litigation
  • Assist Management where necessary
  • Manage diary/task lists for claims.
  • Undertake any tasks which may be required to ensure the smooth running of the department
  • Adhere to FSA and Data Protection regulations
  • Work to targets on both quality/quantity of work

What we need from you

  • Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
  • Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment.
  • Minimum 1 years’ experience (but all levels considered including more senior) of working in a Residential Conveyancing role.
  • Able to always provide exceptional levels of customer service.
  • Able to work to deadlines.
  • Has an eye for detail.
  • Computer Literate.
  • Able to prioritise workloads.
  • Willingness to adhere to and surpass administration targets.
  • Able to work on own initiative and as part of a team.
  • Polite and professional telephone manner.
  • Enthusiastic with a real desire to want to learn and develop.

What we offer you

Our offices have been designed to be high quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:

  • Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
  • Industry leading training.
  • Competitive starting salary DOE.
  • Access to on demand CPD.
  • Additional Annual Leave entitlement for long service.
  • Opportunities for you to progress and develop further in line with our expansion strategy.
  • Pension Scheme.
  • Lucrative ‘Refer a friend scheme’.
  • Free Costco Card.
  • Employee Assistance Programme.
  • Death in service benefit.
  • Annual Summer and Christmas Parties.
  • Award Events.

At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and

collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.

If this role isn’t for you, check out all of our current vacancies online today through our group website: Careers – PM Law Group (

We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you don’t see a role that complements your experience, you can always submit a speculative CV!

The PM Law Group are an equal opportunities employer.

Apply for this role

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